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Google has begun the rollout of its Social Search product, a way of seeing customized search results based upon the people in your social network. Social Search has been an opt-in Google Labs experiment since its debut in October, but will be available as a beta product in the “next few days” to all users on Google.com.
Our article on the initial debut, Google Social Search Launches, Gives Results From Your Trusted “Social Circle,” provides an in-depth guide to how Google Social Search, including:
With today’s rollout to Google.com, there are a couple interesting additions to Social Search since our previous coverage that deserve mention.
What’s New with Google Social Search
First, a Social Search “dashboard” — Danny suggested this in his October article. The dashboard shows two elements of what’s happening behind the scenes:
Google provided this screenshot of this dashboard:
This is a great addition to Social Search, but it’s still missing a way to remove people from your circle or cleanup the list in any way. In my circle, for example, I’m connected to both “Jeffrey Quipp” and “Jeff Quipp.” It’d be nice to be able to combine those into just one Jeff.
When using Social Search, you’ll be able to access this dashboard by clicking either of the “My social circle” or “My social content” links that appear next to the heading that tells you that you’re seeing Social Search results, like this:
And that’s the second addition Google has made to Social Search: It now includes image search as well as regular web search. Google says you’ll be able to see images that your social circle has shared on sites like Flickr and Picasa.
Social Search Optimization?
While playing around with Social Search for a couple hours last night, the marketer in me came to the conclusion that I need to optimize for Social Search. Off the top of my head, here are two quick ideas:
If I’m hoping my content shows up more often when others use social search, these things seem pretty obvious. Theoretically, they should improve the content I see when using Social Search, too.
If you’ve ever thought about freelancing part-time but never done it, this post may help you. Most people never follow through on those thoughts because they are overwhelmed and confused by the process of starting a freelance business. The aim of this post is to provide a step-by-step guide to launching a part-time freelance business in 30 days, going from zero to taking on your first client.
The format for this challenge was inspired by the excellent 31 Days to Build a Better Blog program, which concluded recently. I really like this approach because it offers concrete, practical steps with a measurable result. Sometimes ‘do this, do that’ advice is more useful than theory. My hope is that you can follow the steps here, putting one foot ahead of the other, and find yourself with a little freelance business at the end of the process!
The program is designed to be completed while you are working full-time, either by dedicating a couple of hours in the evening or mornings, or working on the program over the weekend. It should be combined with daily hands-on practice in the skill you want to freelance in, particularly if you are a novice in that skill. If you are a novice, don’t delay the program until you feel you are ‘good’ enough. The emphasis is on selling a very specific skill that you can become good at in a short period of time. 30 days practicing one hour a day is more than enough time to develop a specific service that you are good enough at to sell.
The main aim of this program is to help you learn how to monetize a skill that puts you into flow. This will make you a happier and wealthier person!
If you’re going to create your freelance business in 30 days, you can’t afford to waste any time - so let’s get started.
Decide on the one service you will offer. I emphasize picking only one specific service because without freelance experience, you are probably not already highly skilled in the area you want to freelance in. Even if you have been practicing it as a hobby for a long time, providing that skill as a service is a different challenge.
If you are wanting to freelance in web design, don’t offer everything and the kitchen sink to begin with (complete design + front-end code). Provide PSD mockups only. If you’re more on the dev side of things, start with some code slicing jobs. If you want to write, start with one specific kind of writing.
This approach will help you become skilled in the service you provide very quickly. Since you want to be taking on your first client in 30 days, it’s crucial that you develop your skills to an adequate level. Once you become comfortable with providing that one service, you will naturally expand what you offer.
Gather learning materials to help you practice your service before taking on a client. As I mentioned in the introduction to this list, you should spend at least 1 hour per day just developing your skill. While this should be mainly direct practice (doing rather than reading about), you will need to gather materials to guide you here. This includes articles, interviews and tutorials. Focus mainly on developing techniques you could actually see yourself using in client work.
Decide on a business name - are you a studio or individual? Then, buy the domain name and hosting. You can freelance under your real name, a pseudonym, or a business name. Here are some example business names I generated with this cool little thing:
Of course, some of these are really absurd, but they do give you an idea of some common naming conventions.
Once you’ve picked a name, it’s time to buy the domain for that name. If there’s no domain available for that name, pick another one. Your domain branding is really important.
Buy a domain name that comes with web hosting, as the next branding step is to create your portfolio.
Further reading: Naming Your Freelance Business - To Personalize or Not (With a Poll!)
Design your products. This is different from the service you are going to offer - here you decide how it is going to be packaged. Are you going to sell blocks of time? Completed projects? What will your rates be?
Your goals should be modest as you are only starting out, both in terms of how much you will work and how much you will charge. For your first job, I would suggest an hourly rate between $20 - $30. Keep in mind that you don’t publish these rates online and can therefore change them from client to client. Just because you do one job at $20 an hour as you’re starting out doesn’t mean you can’t be charging $50 an hour a few months later.
Per-project rates are a great option down the track as they decouple the direct exchange of time for money. I don’t recommend them to a beginning freelancer, though. It will be extremely difficult to come up with an accurate price estimate before you have the experience you’d need to look at a project and quickly have a reasonable idea of how long it is going to take. That’s something that will only come with time and experience. (Note that this advice doesn’t necessarily apply to smaller jobs like article writing.)
Set up a business email address and PayPal account. While your friends and family might not mind receiving email from ronny69@hotmail.com, prospective clients might! Create an email address linked to your new domain name. Forward it to a free Gmail account, then under your Gmail settings, put your domain email address as your default ‘Send Email As’ address. This will allow you to manage your domain email through Gmail, rather than the dubious email UIs provided by most webhosts.
A good format is
Next up you should create a PayPal account if PayPal is available in your country. If not, try Moneybookers. Most online freelancing is paid via PayPal and I consider it a must-have. If you dislike the fees, you can build them into your rates.
If you already have a PayPal account, it might be a good idea to think about changing your address to something linked to your business, i.e. ‘accounts@yourdomain.com’ or ‘paypal@yourdomain.com’.
Set up Wordpress under your freelance business domain. Every freelancer should have an online portfolio, even if it’s very simple. If you’re a designer with time to spare you can probably take control of this step. If you want a quick solution that is quite effective, download Wordpress and install it under your domain name.
Select and install a portfolio Wordpress theme. This platform will give prospective clients the means to learn more about you and your services, view your work, and contact you. You can browse some great Premium options under $30 at ThemeForest.
Write your portfolio ‘About’ page. Include your current location, any relevant qualifications you have, previous work you have done in the industry and previous clients you have worked for (don’t worry if there are none). This is particularly relevant if you’ve been working in your field before going freelance. Keep in mind that this should be mainly professional rather than personal, but you can include some personal info at the end if you want. If you’d like to include a picture, a specially taken portrait is a good option.
Sign up at Formspring and create your ‘Contact’ form. I use Formspring often in my job and I think it’s an excellent way to create intelligent contact forms. You can use this form to find out what kind of work the client is looking for and even what their budget is. All this information will help you when it comes time to write your response and close the sale.
Design your invoice template. If you fancy yourself a designer, create an attractive template for your invoices. As someone who spends time receiving and paying invoices, they do affect my perception of how professional the freelancer is. If you aren’t confident in your design skills then I would create an account at Freshbooks. They’re my favorite free invoice management service and I’ve used them often.
Set up your home office space. You’re a freelancer now, so you need space to work. A room dedicated just to your work is ideal, but if you don’t have that luxury (I know I don’t!) set up a desk or table in one of the quieter rooms in your house. A bedroom is a good option, but keep in mind that you probably won’t be able to get away with late nights - or possibly early mornings - if sharing with someone else!
In my experience, the cornerstones of an effective home office are a computer that works quickly, a good chair and a large monitor, or multiple monitors, for better productivity.
Create a logo OR commission a logo OR work more on your skills. While not every freelancer has their own logo, it’s a fantastic addition to your branding. You can use it in emails, watermarks, business cards, invoices, your portfolio and when presenting work to your clients. If you don’t want a logo or don’t have the budget yet, work more on your skills today.
Start work on a portfolio item - you will have 5 days to complete this. More important than having items in your portfolio is the practice you will gain from completing this exercise. By the end of the 30 day challenge you will have three items in your portfolio, and this is the first. These items should involve the exact skills you will be selling to clients.
Here are some ideas for portfolio items in various industries:
Add a page to your portfolio describing your one service. You should call this page ‘
Read Freelance Switch’s guide to Getting Started as a Freelancer. There are some great articles here that cover all aspects of getting started with freelancing in more detail. If you have questions, you’ll find answers here.
Familiarize yourself with tax laws for freelancers in your country. In my job I often receive invoices from Australian freelancers without an Australian Business Number listed. Unknown to them, it is actually illegal for me to pay them without that 11 digit number. Luckily it only takes a few minutes for them to apply for and receive their ABN once notified about this, but your country may have stumbling blocks of its own - and they might be a bit trickier to deal with!
Make sure you’re aware of the tax and government requirements freelancers must comply with in your country. A good place to start is the website of your national or state tax office.
Announce that you are going to be taking on freelance work soon. If you already have an audience online, whether it be blog readers, your social media network or forum buddies, let them know that you’ll be available for freelancing soon. This will build a little bit of buzz and anticipation. If you’re really lucky, you might even be able to line up your first client before you’ve officially opened for business!
Start work on portfolio item #2, add item #1 to your portfolio. Now that contains some work, you have a genuine portfolio. Now we’re going to work on beefing it up by adding a couple more items. Item #2 should again illustrate your one service, though approached from a different angle. If your first sales letter was for skin cream, the second might be for a membership site, and demonstrate a different selling style. If your first PSD to code conversion was for a Wordpress blog, the next one might be for a business site.
Perform some simple SEO on your portfolio. Sprinkling a little SEO-dust on your portfolio can eventually help to bring a trickle of prospects to your portfolio on autopilot. To begin with, use likely keywords in your portfolio title (i.e. ‘Jane Smith: Flash game designer - Melbourne, Australia’). Try to work keyword phrases into your copy and page titles if they seem natural. Install a Wordpress SEO plug-in like the All-in-One SEO Pack. If you want to learn more, read SEOmoz’s Beginner’s Guide to Search Engine Optimization.
Make your portfolio public (link it up everywhere). It’s time to debut yourself to the world (very quietly). Google can’t know about your portfolio if it can’t find it, so you need to leave a trail. You give Google that trail by linking to your portfolio wherever you can. Start by linking to it on every online property you have ownership over - blogs, Facebook pages, forum signatures, email signatures, Twitter profiles, Flickr profiles, etc.
Create free portfolios and profiles wherever you can. Yes, you already have a portfolio, but you want to get your work out to as many people as possible. Some prospective clients may never know the right keywords to find your site, but they might browse Carbonmade or LinkedIn instead.
Sign up to job boards relevant to your industry and subscribe to their RSS feeds. The Monster List of Freelancing Job Sites is your roadmap here. You don’t need to apply for any jobs today - your only task is to gather a ‘watch list’ of job boards and sites. Browse through some of the jobs available to get an idea of what’s out there, but don’t apply for anything yet.
Start working on portfolio item #3, add item #2 to your portfolio. Another portfolio item done and dusted - well done! It’s now time to move on to item #3, your final item in the 30 day challenge. Once again, show your ‘one service’ in a different shade. This time, create the item as if you were working for the type of client you most want to work for. If you’d love to write sales pages for high-end internet marketing products, make that item #3. If you’d love to get work as a live show photographer, go out and photograph a gig in your area. The type of items in your portfolio will affect the kind of work you get. I think this quote from freelance designer Barton Damer illustrates this well:
“A couple years ago, I began only posting projects I love. I pulled down logos, brochures, etc. off my portfolio and only posted digital art. The result, people started contacting me for digital art!” (Source)
Announce that you are now available for freelance work. Most people prefer to hire someone they know. They could spend 30 minutes searching online and probably find somebody more talented than you are (there’s always someone more talented!), but people place a lot of value in feeling they can trust the person they’re working with. That’s why your existing network and audience is an excellent place to find work. Post about it on your blog, tweet about it, update your Facebook status. Let the world know that you’re ready to work!
Apply to 10 jobs on various job boards. Over the last few days you’ve hopefully been keeping tabs on your jobs ‘watch list’. You may have earmarked a few jobs that looked good to you. Now is the time to really take the plunge and start applying for work.
I have advertised for freelancers before and I speak from experience when I say that by following the instructions in the job ad very carefully you will launch yourself into the top 5% of applicants. Seriously!
A friend of mine recently applied for (and won) a job in web development. The instructions in the job ad stated that the subject line of the application email had to contain the word ‘Elephants’. Though a little confused by this request, he complied. Later on after winning the job he learned that although the company had received close to 100 applications, only 7 of them contained the word ‘Elephants’ in the subject line. The company did not even open the other 93 emails. For them, the ‘Elephant’ instruction was a way to test the applicant’s attention to detail.
As a final note, make sure to only apply to jobs that match your ‘one service’. If you can’t find 10, don’t broaden your scope just to make up the number. If you end up applying for and winning a job that requires skills you don’t have, you may also end up delivering a sub-standard end product to the client. Remember: you want this job to be something you can add to your portfolio!
Email 10 prospective clients. Erm… didn’t you just do that? Yes, but this kind of emailing is different. Here you are offering your services to people who don’t know they need them yet. If you’re a PSD to code slicer, look for the portfolio of a web developer who states that they are not taking on new work at the moment. This means they’re really busy. Send them an email presenting yourself as someone trustworthy to outsource to and help them get through more clients. (Note: this works in just about any industry, not just design.)
Next, look for people who might need your skills for other reasons. If you’re a freelancer blogger and you know a good blog that pays for content, email the owner and offer your services. If you’re a copywriter and find a lackluster sales page, offer to create something better. If you find a website that’s poorly coded, offer to shore it up with impeccably valid and clever code.
Keep in mind, though, that when presenting your services as a ‘better’ option you are often talking to creator of the original. If something looks DIY, it probably is. Rather than criticizing the original, point out the virtues of a professional service.
Exchange your skills for promotion. Money is not the only currency a freelancer earns. They also earn promotion, referrals and reputation. Today your goal is to trade your skill for promotion and exposure. Pitch a guest-post to one of your favorite blogs. Offer to create a logo for a popular website that doesn’t have one yet. If there are errors in their web design, offer to fix them.
The key here is not to do something for free and hope that you get something in return. Negotiate this exchange like you would if you were being paid in cash. Outline specifically what you want in return. Do you want to be mentioned in a site update? Do you want a testimonial? Do you want a post written about you? Do you want a banner on the site for a set period of time?
You’re providing the client with something of value, so you should expect to receive something of equal value in return. It’s essential that this arrangement is made before you do any work at all. This guarantees you won’t waste your time and that you won’t spring any surprises on a client who thought they were getting free work without any strings attached!
Create a Twitter account for your business. If you already have a Twitter account, consider whether it is consistent with your business branding. If not, you might want to consider creating a separate business Twitter account. The point of this is to get your clients to follow you. This is, in my opinion, the best possible way to stay in the minds of previous clients and encourage repeat work. Some freelancers are so good at generating repeat work that they don’t even need to look for new clients! If you begin working towards this goal from the beginning you will give yourself a useful head-start.
If you create a Twitter account for your freelance business, make sure the visual branding is consistent with your portfolio. You need consistency to create a ’sticky’ brand that clients remember.
Here is a quick introduction to Twitter for freelancers.
Ask 5 people for a testimonial. Testimonials are solid gold to a freelancer, yet most of us don’t know it. Consider that more than talent, more than cheap rates, more than a slick portfolio design, prospects are looking for someone they can trust. Your portfolio items help them trust that you do good work. Your client list helps them trust that you are professional. Your testimonials help them trust that you are good to work with and deliver what you’re paid for.
Even though you don’t have clients yet, you can still have testimonials. A testimonial is, at heart, a statement vouching for you. Clients are not the only people who can provide these. If you’re a designer, get a testimonial from someone who thinks your work is great. If you’re a blogger, get a testimonial from a reader who thinks you’re talented. And finally, something anyone should be able to do: get a testimonial from a friend who thinks you’re a good, kind, trustworthy person.
If you feel uneasy asking for a testimonial, look through comments, tweets and emails about you. When people say nice things, that’s an instant testimonial you can use.
Add portfolio item #3 to your portfolio, then buy yourself a home office gift for completing 30 days to become a freelancer! Your portfolio now contains 3 items - not bad at all! You’ve been working hard these last 30 days. Whether you have found a client yet or not, you’ve set up your own freelance business, and that’s an achievement. To celebrate, buy yourself an upgrade to your home office - something you will use to improve your business. Whether it’s a 30″ screen or a nice packet of ballpoint pens will depend on your budget, of course…
If you haven’t won a job yet, don’t worry. Your first job is always the hardest to land, and the process will get easier over time. Keep applying to any job that looks good, building your skills and your portfolio. Eventually your tenacity will be rewarded.
While you’ll begin doing 5 - 10 hours of freelance work a week, plugging away at it on evenings and weekends, you may eventually decide that you’d like to make freelancing your primary source of income. While much has been said on transitioning from part-time to full-time work, I can’t stress enough the importance of a financial safety net. Ideally you should use the extra income gained from part-time freelancing to build the cushion you’ll need when you go 100% solo. Having said that, most freelancers won’t make the jump until they are consistently turning down good quality job offers that they don’t have the time to complete while moonlighting. Chances are you won’t need to rely on your safety net, but it’s still an essential.
What I’ve outlined here is really the most basic kind of freelance business. It’s effective and can be very lucrative, but there is still more you can do. I’ve not had the space to touch on more advanced SEO strategies, creating a launch process for your services, using a blog to funnel clients into your business, building a referral program, becoming an industry leader to charge premium rates, and other advanced business strategies. I know many Webusabilityhelp are just getting started, so I don’t think it’s appropriate to post these high-level strategies on the blog. Instead, I’ll put them in the newsletter I mentioned in the ‘flow’ post. Don’t worry - it’s getting closer to being ready every day!
RDFa, which stands for Resource Description Framework in attributes, is a W3C recommendation, which adds a set of attribute level extensions to XHTML for embedding rich metadata within web documents. While not everyone believes that W3C standards are incredibly necessary to operate a successful site, some see a great deal of potential for search engine optimization in RDFa.
In fact, this is the topic of a current WebProWorld thread, which was started by Dave Lauretti of MoreStar, who asks, "Are you working the RDFa Framework into your SEO campaigns?" He writes, "Now under certain conditions and with certain search strings on both Google and Yahoo we can find instances where the RDFa framework integrated within a website can enhance their listing in the search results."
Lauretti refers to an article from last summer at A List Apart, by Mark Birbeck who said that Google was beginning to process RDFa and Microformats as it indexes sites, using the parsed data to enhance the display of search results with "rich snippets". This results in the Google results you see like this:
"It's a simple change to the display of search results, yet our experiments have shown that users find the new data valuable -- if they see useful and relevant information from the page, they are more likely to click through," Google said upon the launch of rich snippets.
Google says it is experimenting with markup for business and location data, but that it doesn't currently display this information, unless the business or organization is part of a review (hence the results in the above example). But when review information is marked up in the body of a web page, Google can identify it and may make it available in search results. When review information is shown in search results, this can of course entice users to click through to the page (one of the many reasons to treat customers right and monitor your reputation).
Currently Google uses RDFa for reviews, but this search also displays the date of the review, the star rating, the author and the price range of an iPod, as Lauretti points out.
Best Buy's lead web development engineer reported that by adding RDFa the company saw improved ranking for respective pages. They saw a 30% increase in traffic, and Yahoo evidently observed a 15% increase in click-through rates.(via Steven Pemberton)
Implications for SEO
I'm not going to get into the technical side of RDFa here (see resources listed later in the article), but I would like to get into some of the implications that Google's use of RDFa could have on SEO practices. For one, rich snippets can show specific information related to products that are searched for. For example, a result for a movie search could bring up information like:
- Run time
- Release Date
- Rating
- Theaters that are showing it
"The implementation of RDFa not only gives more information about products or services but also increases the visibility of these in the latest generations of search engines, recommender systems and other applications," Lauretti tells WebProNews. "If accuracy is an issue when it comes to search and search results then pages with RDFa will get better rankings as there would be little to question regarding the page theme." (Source) He provides the following chart containing examples of the types of data that could potentially be displayed with RDFa:
"It is obvious that search marketers and SEOs will be utilizing this ability for themselves and their clients," says Lauretti. Take contact information specifically. "Using RDFa in your contact information clarifies to the search engine that the text within your contact block of code is indeed contact information." He says in this same light, "people information" can be displayed in the search results (usually social networking info). You could potentially show manufacturer information or author information.
RDFa actually has implications beyond just Google's regular web search. With respect to Google's Image search, the owner of images can also use RDFa to provide license information about the images they own. Google currently allows image searchers to have images displayed based on license type, and using RDFa with your images lets the search bots know under which licenses you are making your images available (Via Mark Birbeck). There is also RDFa support for video.
Concerned regarding not obtaining an adequate quantity of traffic to your site? Wish to spice up your visibility on internet? One answer to any or all such queries! Your web site needs SEO services.
SEO (search engine optimization) means that optimization of a web site to extend its visibility & usability to look engines like google. SEO services facilitate in generating additional traffic to your site which suggests that a lot of interested customers, which can convert to increased sales for your business.
A SEO consultant would guide you about what all ought to be done to urge a higher ranking on a probe engine. We, a seo company uk, give an entire answer to any or all your SEO services need.
Key advantages of SEO services will be summed up as below. Scan on to search out out why you need search engine optimization…
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It works Non – stop – your SEO partner works for you non-stop twenty four/7. It saves some time & effort. Once you submit your website, it can still be crawled and indexed by search engines and is maintained with minimal endeavor.
Besides being an efficient on-line marketing tools – they’re additionally price effecive. High level SEO services also build potential online selling of the site. For a SEO program which will help you find the simplest search terms to focus on additional guests that are sturdy potential customers for your goods and services, you would like to appear for a SEO partner who provides premium SEO services with own originality.
In easy terms, SEO services build a internet site generate traffic from relevant search term queries. A reasonable SEO package can be sure of aspects like effective search engine optimization (SEO), pay-per-click (PPC), internet selling strategies and execution to bring persistent visitor traffic to your site.
It’s a fact of life that when people hire a web designer, they don’t just want a website, they want a website that does something! There can be a world of difference between these two things. The "action" they need the website to take for them can be one of several common things: selling products for their business (an e-commerce site), generating sales leads, and/or providing free information in the hope that the visitor will make a purchase from the company at a later date.
These aims differ slightly for some sites, like non-profits, blogs and communities; however business sites in general aim to generate revenue by one of the above methods.
Sometimes the client will split up these functions between two separate businesses – the website development will be taken care of by "Best Ever Web Designers Incorporated", while the marketing is done by "Your Ad Here Pty Ltd". However, if the push towards action (marketing) is created at the web design level, rather than externally, it is much more effective. The more effective your client’s website, the happier they will be; and the happier your clients, the better your web design business thrives!
More than that, you can create an additional ongoing revenue stream that requires a little effort each month at your end but can provide a significant benefit to your client in the form of increased sales or sales leads for their business.
Here we look at how to determine which aspects of your web design work is most effective to help the client’s website achieve its aims, by a process known as split testing.
In website split testing (also known as A/B testing), a software application splits the traffic between two or more variants of the same web page, measuring whether there is a difference in the effectiveness of that page in achieving the website’s goals. Every time a visitor takes the desired action on a website, such as making a purchase or submitting a form, it is called a conversion.
Web designers might check whether:
Just about every aspect of a website can be split-tested.
Split testing involves a single element of a page being changed at one time. A different type of split testing is sometimes used to achieve faster improvements with a shorter number of tests; multivariate testing. In this type of testing, multiple variables are changed within a single web page. So, rather than having multiple versions of the same page, multivariate testing rotates different elements on the same page, for example, the headline, the call-to-action, the image and the opening paragraph.
The advantage with multivariate testing is that you can find the optimum combination of website elements in a shorter space of time and achieve significant improvements in the website’s performance; the disadvantage is that it takes a considerable amount of traffic to get accurate results.
For most websites, A/B split testing will be the optimum method of improving a website’s conversion rate over time.
Split testing is what separates elite web designers from the rest because it provides them with the knowledge of which combination of website elements will produce the optimum results for the client and they can demand a higher rate as a result. Split testing can help:
It can also achieve these aims (depending on what the site is set up for) at a lower cost per action (CPA) than competing sites in the same niche. In some ultra-competitive online markets (home loans, insurance, accommodation, SEO, online dating, etc) split testing is the only way to guarantee that you will be heard above the noise of the competition.
Split testing also helps ensure that when it comes to advertising, you are maximising each and every dollar. If your website doubles its conversion rate from 1% to 2% using split testing techniques, you have just doubled your revenue using the same marketing budget. You will be able to spend more on advertising your site and earn a better return on investment (ROI) from each dollar you spend. Sounds like you’d be crazy not to, doesn’t it?
It becomes even more exciting when you start to examine the numbers. Many untested websites have conversion rates that run around 0.25%. This means that it takes 400 visitors to get one sale. With split testing, you don’t need to increase the number of visitors, just the rate at which they convert. Many success stories tell of conversion rates upwards of 10%. That would be the equivalent of a 40-fold increase in visitors, all of a sudden giving you 40 sales or sales leads out of 400 visitors, instead of 1.
Ideally, the web designer should start split-testing as soon as the site launches, as they are the ones who have designed the site and have all of the source files on hand. Even if the owner feels that the website is performing well enough, the benchmark for "good" performance could be moved even higher through using split testing. Just keep in mind that split testing does require an established traffic flow because you need to people visiting your site to be able to split-test web pages.
Why is it ideal that the designer does it at the launch stage? Because it is much easier to keep the site as a work in progress after launch, not only visually and structurally, but in terms of its goals. It is infinitely harder for a third party to come along later and change things around, and in many cases, you wouldn’t want them to. That site’s your creation!
Doing the split testing yourself, as a designer, also gives you a real-world feel for what elements will work and what ones won’t. It adds an extra dimension to your sense of aesthetics, removing the guesswork that you necessarily engage in during the design phase. You are no longer doing what you think will create conversions, but implementing what you know produces measurable results. And this knowledge alone will increase the value you bring to your future projects.
Google Website Optimizer is an A/B split testing and multivariate testing platform that allows you to easily see the effects that making changes to page elements has on your website conversion rate. It’s a free platform, and is robust and user friendly. One of the major advantages, though, is that you can use the Google Website Optimizer with existing web page URLs (e.g. yourdomain.com); some other split testing applications require you to use a custom URL (e.g. yourdomain.com/tracking.php) which makes it very difficult to split test non-paid website traffic, such as SEO traffic, referral traffic or direct traffic.
Google Website Optimizer serves different pages to different users, with hundreds of variations possible. In our experience, using the website optimizer tool does not affect your rankings and does not cause duplicate content issues. Here is the process for setting up an A/B test with Google Website Optimizer:
Identify the page or pages you want to test (usually the home page or pages that receive a lot of traffic).
Define which element you want to test. In A/B testing, you’ll only test element one at a time. Commonly tested elements are the headline, sub-headline, opening paragraph, image, call to action, and the submit button (look and/or placement).
Add tags to the original page, the variation page and the conversion pages to allow tracking.
Enter the website URLs you are testing into the Google Website Optimizer.
Preview how the pages will look before sending them live.
Google Website Optimizer will rotate the page that is displayed for every visitor, so that the first person sees version 1, the second person sees version 2, the third person sees version 1 and so on.
You can access the results and reports of various statistics within Google Website Optimizer to see which variant is the most effective.
These are the most commonly tested elements of a web page:
The first six elements are the ones which generally have the most impact on conversion rates, and the ones you should test first. Google once tested 41 different shades of blue for their pages. They have the luxury of doing this because they get more traffic than any other website, and they have the drive to do this because performance is their life. They thrive on it! You don’t need to go to this extent but if Google places so much value on it, shouldn’t you?
The number of conversions needed to garner a reliable indication of future traffic varies incredibly with different types of sites. If the business you are designing for is a high-customer volume, low-value spend store, you should test until you have 70 or so conversions for one variant. If it is a low-customer volume, high-value spend store, aim for 20 conversions.
If the set conversion is further from becoming an actual "profit" for the store (i.e. a conversion creates a lead from a visitor, rather than a sale from a lead), you may want to be more certain that one variant is working better than the other. You may also want to test more different variants of the same element, or do multivariate testing … within the limitations of your traffic volume.
For you to have a high confidence level that the test results aren’t just a fluke, you can apply a simple formula to determine whether the difference in results is statistically significant. This rule is:
The numerical difference between the two results must be greater than the square root of the sum of the two results.
Or
Y-X>√X+Y, where Y>X
Sounds like a nightmare from before your high school maths exam, doesn’t it? It is easier to understand with an example:
If the results of your split test are not statistically significant, you can either:
Either you, as the designer, or the website owner, should be implementing split testing constantly, on all your high traffic web pages. It takes time to get test results, and in the meanwhile customer preferences and market sensibilities are changing, along with the season and your stock.
It is important to note that not all split tests will be successful. In fact, if you have a 20% success rate where one in five split tests improve the overall conversion rate of the site then you are doing well. The key point to remember with split-testing is that every success forms a new baseline, with considerable website performance improvements achieved after a number of different split tests.
The easiest way to manage all of the split tests is to set one day per month when you review results and then set up tests for the coming month based on those results. Every month you should track your results in a spreadsheet to avoid accidentally re-testing the same elements over and over again. This also provides a point of reference for when you are starting new projects – you can see which placements and copy types are most effective in which industries.
If your website grows to the point where you have upwards of 1 million visitors per month, you can use multivariate testing.
And don’t forget to check what competing sites in the same niche are doing, and test the same elements on your site!
Once you start split testing you’ll find that what you thought would perform better doesn’t and you’ll be very surprised with some of the results. The best part about split-testing is that the confidence you will gain from split testing will help you with your future web development projects because you will have an increased knowledge of what produces results and what doesn’t. Consumer behavior is a specialized field and web designers can get on a steep but exhilarating learning curve for it by engaging in split testing on their own and their clients’ websites.
| Sr. No | Business/Industry | Keywords in Top 25 | Average Cost Per Click |
|---|---|---|---|
| 1 | Structured Settlements | 2 | $51.97 |
| 2 | Secured Loans | 2 | $50.67 |
| 3 | Buying Endowments | 1 | $50.35 |
| 4 | Mesothelioma Lawyers | 5 | $50.30 |
| 5 | DUI Lawyers | 4 | $49.78 |
| 6 | Conference Call Companies | 1 | $49.64 |
| 7 | Car Insurance Quotes | 3 | $49.61 |
| 8 | Student Loan Consolidation | 3 | $49.44 |
| 9 | Data Recovery | 2 | $49.43 |
| 10 | Remortgages | 2 | $49.42 |
Fifty bucks! Are you serious? How can anybody justify that expense?
Four words: high lifetime customer value.
Buying a structured settlement nets a lot of money over a long time period for the advertiser. The same goes for refinancing student loans and remortgaging a house.
DUI and Mesothelioma lawyers make a killing in settlement money, so paying $50 per click is really pocket change.
Data recovery and conference calling software fosters long term client-vendor relationships. One new client can mean millions of dollars in recurring revenue over the years of the contract.
You don’t see any one-time purchases on this list, and for good reason.
It’s simply not worth it to pay a fortune in the hopes of selling one product once.
These big spenders are aiming high: millions of dollars in a lawsuit or hundreds of thousands of dollars in a high-interest loan.
With this in mind, how much is a click really worth to your business?
We gonna talk here about the direct advertising and alternates to google adsense or how can you increase revenue using google adsense. I would be writing directly which is coming outta Amit’s mind in his presentation.
Stop Feeling Shy
No social service. You can only survive when you have advertisements on your blog.
Big is Better
160x600is better for maximize ad revenue and 300 x 250 px advertisements are good cause you can include, videos pictures and slideshow of images.
Where to put Ads
Users see the page as a “F“. Brighter colors are prefered as suggested by google.
Experiment with colors
You can do it with A-B testing like try different colors and all.Can match font color, style with your content.
Color Schemes
You can Blend,complement or contrast the Ad color. Dark color will go with contrast color scheme.
Improve Relevance
Section targetting in adsense.
Content
Comment 1
Comment 2
Comments usually do not have stuff about the content, instead it has lots of adjectives. So we need to optimize in such a way so as to avoid the comments, ajectives. Now how to do it ?
Do not put ad tags near comments and the content which is repeating like subscrive to buttons etc.
Site Search
CPM, CPC or Link Units ?
The best performing ad units are Text Ads, after that are CPM based , multimedia ads, like videos , images etc. CPM ads pay you even when the user do not click. “CPM ads let you earn from the users who think you are a moron” Amit says so
Placement Examples
Search on the top. Link unit near the header or after the post. You can have a sky scrapper displayed in your bottom right corner of the sidebar.
You can use CrazyEgg
Your Images
Do not ignore image search by google. They really bring you lotsa revenue. You can get lotsa CPM from images sometimes even more than your content.
Flickr for traffic
Post images on the flickr, interesting once and you can actually convert those users to your blog readers.
Why Link ?
A good anchor tag helps a lot to search engines and link exchange. When the user comes to your site and hits back button to go back to the search engine results, then its a bad bad thing for you, because search engines register this action and that is bad for your page rank.
Learn Analytics
Use Google Site Analytics.
Typical Mistakes
Steal Ideas
Continue to experiment.Examples
Adsense Alternatives
Selling Direct Ads
It takes lotsa hard work and time. Spot the area where u want to display direct ads and experiement that area with google ads and then calculate what you are earning from there and then you can decide the price for direct ads.You can use Google Ad Manager to manage ads.
ok that was all from Amit Aggarwal.
Thanks to his wonderful session
Cheers!!
Sanjeev
